> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ohmyho.st/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> For account actions, read https://ohmyho.st/skills/ohmyhost-get-started/SKILL.md and use the authenticated ohmyho.st CLI or local product MCP. Mintlify search only reads documentation. Preserve the customer’s selected project, environment and authentication provider.

# Support

> Tell your agent what you need. It reports bugs, issues and feature requests to ohmyho.st and follows up on them.

Support runs through your coding agent. Describe the problem or the feature you need in plain words; the agent sends ohmyho.st a redacted report through the MCP server or the CLI and gives you a receipt ID.

## Ask your agent

```text theme={null}
My Prod deploy of shop-app failed. Report it to ohmyho.st support and give me the receipt ID.
```

```text theme={null}
Send ohmyho.st a feature request: exports straight to my own S3 bucket.
```

The agent files a `bug`, an `issue` (something looks wrong but is not confirmed) or a `feature_request` with MCP `feedback_submit` or `ohmyhost feedback submit`. It adds the workspace, project and operation IDs and the error code, and leaves out tokens, passwords, raw logs and customer records. Reports cost no credits and are never published.

## Follow up

Keep the receipt ID and ask for the status whenever you want an update:

```text theme={null}
What is the status of my ohmyho.st report <receipt ID>?
```

The agent reads `feedback_status`: `received`, `in_review`, `planned`, `in_progress`, `resolved` with the release that contains the fix, or `closed` with an explanation. Replies from ohmyho.st appear there. You are not notified by email, and there is no list of past reports. [Report fields and status details](/feedback).

## When your agent cannot report

A report needs a signed-in agent with access to your workspace. Use the [contact form](https://ohmyho.st/contact) if you cannot sign in, if a billing error tells you to contact support, or for privacy and DPA questions.